Monthly Archives: September 2018

Customer Satisfaction 2018

Year on year, we pride ourselves on high quality finishes and great customer service; but this year we can celebrate more than most. We asked each of our customers how satisfied they were with different aspects we strive to excel in: Communication Technical support Quality Value Customer care. A lot of people consider the number […]

Aerospace & Defence – Case Study

We have used one coatings supplier for a number of years but, following a retirement, that supplier as unable to reliably deliver finished parts, and we were facing significant penalty charges from our customer because of delays. Following a brief “search” we contacted Swinton Electro Plating Ltd to see if they could help. After our […]